Customer Questions and Answers

Question:
Is there a quick way to unlock an encrypted PDF?
Answer:
In my opinion, the easiest way would be to use an online app. Go to AltoUnlockPDF.com and drag and drop the files you wish to unlock into the box. It only takes a few seconds!
By Savanah on November 27, 2018
Question:
How do I break the password of a password-protected PDF file on my Windows PC?
Answer:
I don’t know any free Windows-based software that would allow you to unlock password protected PDFs. I think you should consider using an online application. Take a look at this site: altounlockpdf.com. I tried it once and it worked great! It's totally accessible from any desktop and mobile device.
By Jensen on Decemder 21, 2018
Question:
I’m looking for freeware that would allow me to make a new PDF file based on another PDF which is password-protected. Any suggestions?
Answer:
Try unlocking your document by uploading it to the AltoUnlockPDF web app. Process your PDF and see what else you can do with it. There’s a lot of other great features available! Btw, it works from any computer or smartphone. Great tool!
By Rozella on October 31, 2018
Question:
I’m wondering whether I can crack and view an encrypted PDF with my Mac and save it to disk? None of the apps I’ve tried had this feature.
Answer:
It doesn’t really matter which device or operating system you use. With altounlockpdf.com you can unlock files and easily edit encrypted PDFs. Drag and drop your document from your Mac or cloud storage, wait for it to upload and click ‘Unlock Now!’. Very simple and efficient.
By Pauline on January 12, 2019
Question:
I was emailed a password-protected PDF document. How do I reset or remove the password so I can forward it to my colleagues? Many thanks!
Answer:
I think the best option would be to unlock your file via an online tool such as AltoUnlockPDF and save it to disk. Actually, you don’t even need to download anything. This app allows you to instantly email unlocked files without leaving your browser.
By Alexandro on November 11, 2018
Question:
Does anybody know how to open a protected PDF using an Android smartphone? I downloaded and installed a couple apps from Google Play but they were no good at all. Thanks!
Answer:
You don’t need to download and install anything. There’s this web app that I know called AltoUnlockPDF. Go to https://www.altounlockpdf.com, attach PDFs from your phone’s storage or SD card and unlock it in seconds.
By Eve on December 05, 2018
Question:
Are there any trusted services for removing security from a password protected PDF file online? Any suggestions or free apps are preferred of course. Thanks!
Answer:
Try AltoUnlock (www.altounlockpdf.com), an online app which you can access from your desktop or tablet. I tried it many times and everything seemed to work great. Simply the best solution for unlocking and editing PDFs!
By Sammie on January 01, 2019
Question:
What is a way to open a password protected PDF document if I forgot the password?
Answer:
Upload the file to www.altounlockpdf.com, then specify a new password and click ‘Download now’ to save your unlocked PDF.
By Ayana on November 02, 2018
Question:
How do I copy text from a secured PDF?
Answer:
If you want to copy text from a secured PDF file, you need to first unlock it using the AltoUnlock web app (www.altounlockpdf.com). It’s simple and accessible from any internet-connected device.
By Dale on January 21, 2019
Question:
How do I print out a password-protected PDF file?
Answer:
I suggest you remove the password protection via AltoUnlockPDF first. Then you can download the PDF to disk or click ‘Work on your PDF’ and choose what else you’d like to do with it i.e. edit, email, or print it.
By Kristin on November 20, 2018
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